It all depends on the location that is closest to you. We have locations that open as early as 7:30am and close as late as 6:00pm Monday to Friday. However, on weekends we have locations that open as early as 8:00am and closes as late as 7:00pm
Valid government issued I.D., TRN and your reference number (MUST be 8 digits). Depending on the amount, you may also be asked to provide proof of your address (bank statement or utility bill). However, if you are collecting more than the equivalent of US$1000 or more, then you will need an additional form of identification.
Valid government issued ID, TRN, your recipient’s location and correct name that matches their I.D. If you are sending more than the equivalent of US$250.00 then you will need to provide a source of funds.
Yes, provided that it is absolutely necessary. However, transactions will need to be verified by MoneyGram International.
Yes, but only if you have valid reason(s). For example, you work outside of the parish you live.
Alliance Belmont Road – Monday to Fridays from 8:30am – 1:00pm, Saturday & Sundays – Closed
Alliance Liguanea – Monday to Saturdays from 9:00am – 6pm, Sundays – Closed
Alliance May Pen – Mon, Tues, Thurs & Fri from 8:30 – 5:00pm, Wed 8:30 – 2pm, Saturdays 8:30am – 3pm, Sunday – Closed
Alliance Portmore – Monday to Saturdays from 10:30am – 6:30pm, Sundays – Closed
Alliance Mandeville – Monday to Fridays from 8:30am – 4:30pm, Saturdays 9am – 3pm, Sundays – Closed
Valid government issued I.D., TRN and your reference number (MUST be 8 digits). Depending on the amount, you may also be asked to provide proof of your address (bank statement or utility bill). Further information on what is required can be found in the FORMS section in the top right-hand corner of this website.
Our indicative rates are posted on our website home page and subject to change at the discretion of our trader at the time of the transaction. This policy is in line with our FX Code of Conduct.
We SELL: USD, CAD, GBP & EURO
We BUY: USD, CAD, GBP, KYD, EURO and other currencies upon request.
Yes, only U$40.00 per outgoing USD wire and only JM$250.00 per RTGS transfer to your account or as per your settlement instructions.
This is a new feature by Alliance Prepaid Card that allows MoneyGram Remittance Clients call a toll-free number and have their remittance directly sent to their Alliance Mastercard.
Any Alliance Prepaid cardholder can use this feature as long as its below the US equivalent of US$1,000.00. If over that amount then you will have to complete your transaction at one of our MoneyGram subagent locations island wide.
You will call (876) 960-4321-6 and the operator will direct you to relevant department.
Yes. This service fee is charged by Alliance Financial Services at a cost of $300 (+GCT) OR $349.50. This fee will not be taken out of the Remittance. The full amount of the remittance will be deposited to the card and the fee will be taken out after
Once the transaction has been completed, you will receive a text message and email confirming the transaction with a receipt. You can also check your online statement on your app or online platform (epayja) for the remittance.
You need to provide your First and Last Name, TRN, Date of Birth, MoneyGram Reference Number and verify information asked by the Customer Service Representative.
Yes. The sender may include within the remittance the equivalent of the JMD$349.50 and send it.